Gyven Kind
Last Updated: February 14, 2025
At Gyven Kind, we believe transparency around data practices isn't just good business — it's basic respect. This policy explains how we handle your information when you use our investment services, and honestly, we've tried to keep the legal jargon to a minimum.
Gyven Kind operates from 99 Richmond Blvd, Napanee, Ontario, helping Canadian residents navigate small capital investing. This policy applies to information we collect through our website, email communications, and client services.
We're governed by Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). If you're in Ontario, provincial privacy legislation also applies.
Look, we only collect what we actually need to provide our services. Here's what that includes:
We don't sell your data to third parties. Never have, never will. That's not the kind of business we want to be.
Your information serves specific purposes related to providing investment services:
We operate on legitimate interest and contractual necessity. Basically, we need this information to do our job properly and keep you informed.
We're selective about who sees your data. Here's the complete list:
Some operations require specialized partners. These include payment processors, secure document storage services, and compliance verification systems. All are bound by strict confidentiality agreements and can only use your information for specified purposes.
Canadian financial regulations require us to share certain information with government agencies. This includes the Canada Revenue Agency for tax reporting and provincial securities commissions when required.
We'll disclose information if legally required through court orders, subpoenas, or to protect rights and safety. We review each request carefully and only provide what's legally necessary.
We don't share information for marketing purposes with other companies, and we screen our service providers carefully.
PIPEDA gives you specific rights regarding your personal information. Here's what you can do:
You can request copies of the personal information we hold about you. We'll provide this within 30 days unless there's a valid legal reason we can't (we'll explain why if that happens).
Found something outdated or wrong? Let us know. We'll update your information promptly and notify anyone we've shared it with if necessary.
For information we process based on consent, you can withdraw that consent anytime. Keep in mind this might affect our ability to provide certain services.
You can ask us to delete your information, subject to legal retention requirements. Financial records often need to be kept for seven years under Canadian law, but we'll delete what we legally can.
To exercise any of these rights, contact us at [email protected] or call +1 705-522-1649. We'll verify your identity first (security reasons), then process your request.
Security isn't something we take lightly. Financial information deserves serious protection.
Despite our best efforts, no system is completely invulnerable. If a breach occurs that affects your information, we'll notify you and relevant authorities as required by law.
We keep your information only as long as necessary for the purposes outlined here or as required by law.
| Information Type | Retention Period |
|---|---|
| Account and transaction records | 7 years after account closure (tax law requirement) |
| Identity verification documents | 7 years after relationship ends |
| Marketing communications data | Until you unsubscribe or 3 years of inactivity |
| Website analytics | 26 months maximum |
| Customer service correspondence | 3 years after last contact |
When retention periods expire, we securely delete or anonymize your information so it can't be traced back to you.
Our website uses cookies — small files stored on your device that help the site function and remember your preferences.
These make the website work properly. They remember your login status and security settings. We can't really provide our services without these.
These help us understand how people use the site so we can improve it. We use aggregated, anonymized data. You can opt out of these through your browser settings.
Most browsers let you refuse cookies or delete existing ones. Keep in mind that blocking essential cookies might affect site functionality.
Privacy practices evolve as regulations change and our services develop. When we update this policy, we'll post the new version here with a revised date at the top.
For significant changes that affect how we handle your information, we'll notify you directly by email or through a prominent notice on our website. You'll have the opportunity to review changes before they take effect.
Our website occasionally links to external resources — news sites, regulatory information, educational content. We're not responsible for the privacy practices of these other websites.
When you click through to another site, their privacy policy applies. We recommend reading their terms before sharing any personal information.
Our services are designed for adults. We don't knowingly collect information from anyone under 18. If you're a parent and believe your child has provided us with personal information, contact us immediately and we'll delete it.
If something in this policy isn't clear, you have questions about how we handle your information, or you want to exercise your privacy rights, reach out to us:
Gyven Kind
99 Richmond Blvd, Napanee, ON K7R 3S3, Canada
+1 705-522-1649
[email protected]
If you're not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.